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Contract Logistics

Customer-specific warehousing operations designed, implemented and managed around defined business requirements, operating processes, resource needs and performance controls.

Our contract logistics approach connects requirements, operational design, implementation, systems and ongoing governance into a practical operating model in Thailand.

Requirements & Solution Design

Contract logistics starts by understanding how inventory, orders, warehouse processes, systems and performance requirements need to work, and translating those requirements into a practical warehouse and operating design.

  1. Understand RequirementsProduct and inventory profile
    Design the OperationWarehouse layout
  2. Understand RequirementsInbound requirements
    Design the OperationStorage method
  3. Understand RequirementsOrder and outbound profile
    Design the OperationOperating processes
  4. Understand RequirementsValue-added activities
    Design the OperationManpower and equipment
  5. Understand RequirementsSystem and data requirements
    Design the OperationSystem configuration
  6. Understand RequirementsReporting and performance expectations
    Design the OperationReporting and controls

Project Implementation & SOP

SOPs define how agreed operating requirements are translated into repeatable day-to-day execution.

  1. Project Planning

    Define scope, key tasks, timeline and responsibilities.

  2. Warehouse & Resource Setup

    Prepare layout, locations, equipment and operating resources.

  3. System Configuration & Testing

    Configure WMS/related systems, prepare data, test interfaces and validate process flows.

  4. SOP Development & Training

    Establish SOPs, roles, work requirements and training.

  5. Operational Readiness Check

    Confirm site, equipment, systems, processes, people and inventory readiness.

  6. Go-live & Stabilization

    Launch according to plan and manage initial exceptions, performance and stabilization.

Operating Models

The appropriate operating model is determined by actual business requirements, project scale, resource needs and operating complexity.

Shared Warehousing

Shared Warehousing uses common warehouse space, people, infrastructure and information systems, with operating resources configured according to each customer's business requirements. It is suitable for businesses that do not currently require a fully dedicated setup but want greater flexibility in warehouse resources and operating arrangements.

  • Shared Resources
  • Customer-specific Configuration
  • Flexible Operations

Dedicated Operations

Dedicated Operations configures customer-specific warehouse space, people and operating resources around defined business requirements, processes and operational controls. It is suitable for operations requiring a higher level of resource dedication, customer-specific processes and structured operational governance.

  • Dedicated Resources
  • Customer-specific Processes
  • Operational Governance

Systems, KPI & Operational Governance

Contract logistics operations require ongoing visibility, performance control and structured governance. Systems, operational data, KPI reporting and exception management are used to support day-to-day control and continuous improvement.

  1. Systems & Operational Data

    WMS, RF/PDA and relevant project-specific data interfaces support operational records, inventory visibility and project data requirements.

  2. KPI & Reporting

    Operational performance is managed through agreed KPIs, regular reporting and performance reviews based on customer requirements.

  3. Operational Governance & Exception Management

    Defined responsibilities, communication routines, escalation mechanisms and exception management support structured day-to-day project governance.

  4. Continuous Improvement

    Operational data, recurring issues and performance results are reviewed to identify practical improvement opportunities in processes, resource configuration and operating controls.